Salesforce Announces Availability and Pricing for AI Offerings

by Warren Seah

Shares of Salesforce Inc. (CRM) surged by 2.7% on Wednesday following the software giant’s announcement of the general availability and pricing for its innovative AI offerings. The newly introduced Service GPT, Sales GPT, and Einstein GPT Trust Layer provide users with advanced AI capabilities.

Personalized Replies and Summarization

Salesforce’s Service GPT empowers users to automatically generate personalized replies and effortlessly summarize customer interactions for future reference. This feature enhances customer service and improves overall efficiency.

Enhanced Price Target

Following the release of these AI offerings, Mizuho Securities adjusted its price target for Salesforce, raising it from $250 to $260. Analyst Gregg Moskowitz stated that the Sales GPT and Service GPT offerings will initially be available to customers using Salesforce’s Unlimited Edition. These capabilities will come at a list price of $50 per user per month.

Surpassing Expectations

Salesforce’s announcement of its Service GPT, Sales GPT, and Einstein GPT Trust Layer generative AI offerings propelled the company forward. With its technologically advanced features and attractive pricing, Salesforce continues to cement its position as a leader in the industry.

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